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FAQ

Our services

What services do you offer and are they genuine?

The most genuine it could probably be! We have the all the license and specific registrations to run as an essay writing service. And here recently got a BBB listing.

We write papers for all academic levels starting from high school up to PhD level. The main services offered include essay writing, thesis, dissertation, editing, admission and editing services. Order for any of the above papers and our writers will deliver it in no time. Got a more specific assignment? Contact our support team! They’ll tell you how we’re going to deal with it!

What prices are your writing services going at?

Our professional services go for an affordable if not budget-friendly price. However, we have a special criteria used for calculating the exact prices you will be asked to pay. Prices depend on the level of urgency, academic level and the number of pages. When filling the order, the price is automatically calculated at the order form.

Which academic fields and subjects do you cover? I’m Organically Chemistry major!

Don’t worry! We can come up with an array of fields to make sure our customers don’t miss out. We have writers covering such fields as geography, mathematics, psychology, economics, business, science, history, Law, Finance, archeology, chemistry, nuclear physics and much much more!

Order Process

How and where do I place an order with your company?

Placing an order with us is simple as one-two-three! It will take only a few minutes to access our site. Press the Order Now button visible at any page of the site and fill in all the data. Customers are required to fill this form including their personal and account information. Be sure that we will get back to you concerning your order in no time!

Am I allowed to pay after an order has been processed?

Our policy demands that customers pay for their orders before our writers embark on an assignment.

How long does it take to complete an order?

You are who names the deadline! Though, we highly recommend placing your orders early to give our writers enough time to for further revisions that you may ask for. However, if your paper is super urgent we can deliver in just 12 hours!

How do I get my assignment?

With the email provided on the order form, we will send it to you once it is complete. You can either download it from your personal email or find it in your profile on our website.

How do I know the progress on my order?

Our service allows to communicate with your writer directly through the messaging system at your personal profile. You can track the status of your order (writer assigned, done etc) there as well.  In case you’d like to receive more details, just contact our support team via Live Chat or Phone.

Am I required to re-order in case my professor changes the instructions?

In case you need minor revisions to get done – the writer will do it for free! However, if the instructions differ from the original one’s you gave us, you will be required to re-order or make additional payments. Please, refer to our Revision Policy page for more details.

Our writers

What is your recruitment procedure?

We recruit writers according to the qualifications they have. Each candidate is obliged to pass a special test and goes through the screening procedure. We carefully check academic level and degrees they have been awarded, professional background and references from former employers. We employ university professors, teachers and professional writers who have been in the industry for a good time!

Am I allowed to choose my own writer?

Yes, we have a pool of writers from which you can choose from. If you already worked with one of our writers and want him to be assigned to your next papers, just name the ID when placing your order. Choose the appropriate academic level, so that we could offer you a writer who possess the same degree and background.

Can I communicate directly with my writer concerning work?

Yes, through the direct messaging system at your account and via our 24/7 customer support team!

Confidentiality

How can I be sure that my personal information will not be leaked?

No jokes. We have a very strong confidentiality policy in place. Our customer’s information is encrypted and protected from any third party manipulation. When working with us, be sure that your writer will not know your real name, only a special registration number that we give for our customers. This way, you can freely communicate with writers without real identity being detected.  No personal data will leak out and we do not release any information to Universities and Professors even if they are trying to place a direct inquiry. You should always feel safe and protected with us!

Security and privacy

Do you have an effective privacy policy in place?

Our privacy policy is aimed at protecting each customer’s identity and personal data. With a secure internal system we carefully guard all personal and payment data you give to us. All the employers working at the service have signed DND agreements.  Any person found leaking customer’s information is terminated and the contract becomes null and void, along with charges placed in very severe cases.

Can you meet my deadline?

We have never failed to submit an assignment on time! We give solid guarantees to our customers that we will deliver according to the set deadlines. To make things for writers we recommend students to provide all the instructions to be used in writing.

How do I know that my paper is 100% original?

Once papers are completed, they are scanned through the plagiarism checker. This scanning makes it possible for any duplicate content to be detected. We guarantee 100% original and unique content. If a writer violates this rule, his or her contract is terminated immediately.

Can I order securely on your website?

Yes, our company has a secured payment system with standard data encryption to protect customer’s credit information. There are numerous payment methods available for you!

Guarantees

What does your service guarantees?

Unique, plagiarism-free custom made paper with all your instructions followed. Professional native-speaking writers with relevant degree and academic background assigned to your order, absolute anonymity and no hidden charges are just a few guarantees that we give to our customers.

Am I guaranteed of free revisions?

Yes, you are guaranteed of free revisions only if you request within the stipulated time. You can request a serial of revisions within 14 days. Once the 14 days roll over, revisions are charged slightly lower. A revision button is visible on our site. What you do is before approving the paper, request for revisions if not satisfied. Check our Revision Policy page for more information regarding the subject.

General questions

Why should I buy essays from you?

There are a lot of services at the market and we don’t want to brag much, however, we offer the best prices for top-notch papers. Our writers build on original ideas and incorporate creativity. We do not deliver after the deadline and we’ve never missed a single deadline! We do not go after client’s money instead we are fulfilled when our customers are happy. Our customer support is excellent and we attend to every question asked thus solving problems in the fastest way.

Do you offer discounts?

Yes, plenty of them, actually! We have a special discount program that caters and rewards our regular customers. First time here? Receive a 15% discount for the order you place! Check out our Discounts page for all the promos we have permanent and seasonal. To use your discount – just enter the code when you place an order.

Do you issue refunds? I want my money back.

Our company realizes there are special cases when you can stay not 100% satisfied. We have a fair Refund Policy that you can review before placing your order. Before a refund is given, the customer must provide genuine reasons and evidence to support his claim. We therefore guarantee the best, if not satisfied, customers have 14 days to request for further revisions. However, it’s very unlikely that you will pay us and not do our job well.

Are you a registered company?

We are registered with the US Government as a business entity. For further enquiries, call our offices.

Do you have free services?

After writing a custom paper for our customers, there is a variety of free services that we offer:  formatting, title page, outline, bibliography writing are just a few to name.

What should I do if I have specific materials that I want my writer to use?

No worries! You simply attach all the materials you need the writer to use when you place your order. As well you can send everything via email.

What if I do not have any references?

Again, this should not worry you. Our writers are accessed to the best libraries. They have the ability to select good topics, research intensively and use the appropriate references as much as you’ve requested.

Do you make drafts?

Of course we do! If you require a draft, you can simply inform us so that we get in touch with the writer and a draft will then be send to you immediately.

Am I regarded as a cheater for using this service?

This solely depends on what you want to use your paper for. It remains your property once it is delivered to you. We write a paper to serve as reference in your research. Please, mind that our papers are meant to guide student’s in their own writing. We do not spoon feed our customers but prepare them. Our services are legal and have not been prohibited by educational institutions.